Zultys, the channel’s only true hybrid unified communications and integrated contact center provider, today announced Release 19 and ZAC 10 — introducing a powerful suite of AI-driven capabilities designed to make conversations more accessible and insightful across the platform — alongside its newest product, Zultys AI Receptionist. Release 19 introduces AI-enabled capabilities including real-time closed…
American Banker’s 2026 AI Talent Shift Survey Bankers deploying artificial intelligence tools have reaped improved employee productivity and enhanced departmental capabilities, according to new American Banker data. American Banker’s 2026 AI Talent Shift survey was fielded online during March of 2026 among 206 banking professionals who occupy a variety of positions across banks, credit unions,…
In 2026, artificial intelligence isn’t just a luxury—it’s essential for writers, designers, coders, students, marketers, and everyday users. The good news? You don’t need expensive subscriptions to harness cutting-edge AI. Major players like OpenAI, Google, Anthropic, and xAI offer robust free tiers that deliver professional-grade results with generous daily or monthly limits. This comprehensive guide…
Microsoft’s Copilot Terms label it “for entertainment purposes only,” raising questions about its reliability, despite being widely promoted as a productivity tool across Windows and Microsoft 365 …
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Research recently published in the Harvard Business Review found that when employees at a tech company with about 200 workers were given AI tools, they ended up doing more work and being more productive, but they also worked longer hours. The ongoing research is being conducted by Aruna Ranganathan, a professor at the Haas School…
Charles Rollet has been digging into how tech companies are reorganizing around AI — especially Meta, which is leaning on AI coding tools to ship more product faster. Loading audio narration… There are signs it’s working: Meta ranks pretty high on revenue per employee, a metric Silicon Valley is increasingly focused on. Here’s my chat…
I want to share a story of struggle. Actually, two kinds of struggle. My father completed his doctorate at the University of Utah in the early 1970s. For his dissertation, he ran a statistical analysis on genealogical records to determine the impact of certain economic conditions on family size. He accomplished this on one of…
By Bex Mills Over 18 million adults in the UK have used generative AI, yet not everyone uses it the same way. Recent research shows that how individuals use AI is just as crucial as whether they use it at all, as it becomes more popular. Click Intelligence used data from the UK Government, the Reuters…
Notetakers are showing up in more client meetings—like a silent secretary in the corner. That’s good news for advisors and RIA executives. AI notetakers deliver real efficiency gains: cleaner summaries, better recall and less cognitive load. It’s progress worth recognizing. The bigger opportunity is what those saved minutes create: more presence, tighter follow-through and deeper…
