Nice CEO Scott Russell has offered a more detailed explanation of the company’s decision to cut approximately 500 jobs worldwide, saying the restructuring will reach beyond slower-growing business lines to include research and development, where employees are increasingly using artificial intelligence tools to boost productivity. Speaking on the company’s third-quarter earnings call on Wednesday, Russell…
AI-driven productivity could add up to $84 bn to India’s annual GDP: Cognizant study – Express Computer Home » News » AI-driven productivity could add up to $84 bn to India’s annual GDP: Cognizant study
ProHance, the ChrysCapital-backed analytics firm, is gaining traction in India’s IT sector by moving beyond simple time-tracking to measuring AI utilization. While these tools aim to improve operational efficiency, their growth faces challenges from employee privacy concerns and the risk that larger IT companies may eventually build their own in-house solutions. As India’s major IT…
EY warns businesses risk losing AI productivity gains to complexity Artificial intelligence is boosting productivity at companies worldwide, but many chief executives are struggling to turn efficiency gains into higher profits and sustainable growth, according to an EY-Parthenon survey that highlights the risks of rising complexity, skills shortages and inadequate investment in workforce development. The…
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AI may be helping marketers hit their targets, but demonstrating social media return on investment (ROI) remains a challenge, according to a new report from Emplifi, an autonomous customer experience (CX) platform. The new survey, “The State of Social Media Marketing 2027,” reveals that 87 percent of marketers say AI has improved their…
Image credits: iStockGovernments across the Gulf are placing artificial intelligence at the centre of economic diversification, but a critical challenge lies beyond the technology itself: ensuring that employees on the frontline can access the information they need to use it effectively. From airport operations and hotel floors to warehouses, hospitals and retail outlets, workers often…
New research on OpenAI’s ChatGPT and Google’s Gemini, cited in McKinsey & Company’s Technology Trends Outlook 2026, points to an awkward possibility: AI may be costing you productivity, not adding. A lot of the time saved on paper gets burned up in checking outputs, fixing errors, and rewriting what the tool gave you. McKinsey’s Technology…
The guidance was circulated internally in September and published on Amazon’s website on Tuesday. Amazon has cautioned its software engineers against excessive use of artificial intelligence (AI) tools simply to boost usage numbers, signalling a shift towards measuring the technology’s impact on productivity and business outcomes rather than the volume of AI consumed. The company has…
When factories first adopted electricity in the late 1800s, many owners did something that looks strange in hindsight. They removed the steam engine that drove the factory’s central shaft, installed an electric motor in the same spot, and left everything else alone. Things like belts, pulleys, and the rest of the floor layout stayed exactly…
