UnitedHealthcare launches new generative AI companion
UnitedHealthcare announced Thursday it has launched a generative artificial intelligence companion to improve care coordination for its members. The AI-companion, dubbed Avery, allows users to seek information regarding coverage, personal benefits, appointment scheduling, claim approval status, benefits explanations and more. Eligible members can access the tool through UnitedHealthcare’s app or myuhc.com. Avery was trained using a “tremendous amount…
