56% of CEOs Aren’t Seeing ROI From AI. Here’s What They’re Missing

56% of CEOs Aren’t Seeing ROI From AI. Here’s What They’re Missing

AI represents one of the biggest inflection points of our time – a moment of profound change for business. It promises productivity and efficiency gains, lower costs, better decision-making through data and revenue growth. The promises roll off the tongue with ease, but the integration of AI has the potential to disrupt businesses in ways…

Bosses say AI boosts productivity – workers say they’re drowning in ‘workslop’ | AI (artificial intelligence)

Bosses say AI boosts productivity – workers say they’re drowning in ‘workslop’ | AI (artificial intelligence)

Ken, a copywriter for a large, Miami-based cybersecurity firm, used to enjoy his job. But then the “workslop” started piling up. Workslop is an unintended consequence of the AI boom. It’s what happens when employees use AI to quickly generate work that seems polished – at least superficially – but is in fact so flawed…

Teens aren’t googling your organisation, they’re asking AI

Teens aren’t googling your organisation, they’re asking AI

When a 15 year old starts thinking about where to go after school, they’re increasingly asking AI before they ask anyone else. Research from the UK’s communications regulator Ofcom showed that around four in five teenagers who use the internet are already using generative AI tools such as ChatGPT or Claude. This matters because generative tools don’t…

Gen Z workers are so fearful AI will take their job they’re intentionally sabotaging their company’s AI rollout

Gen Z workers are so fearful AI will take their job they’re intentionally sabotaging their company’s AI rollout

AI’s capabilities are growing more sophisticated by the day, and business leaders are rushing to adopt the technology to remain competitive. But one obstacle to AI adoption is catching companies off guard: their own workers. A new report published Tuesday from enterprise AI agent firm Writer and research firm Workplace Intelligence finds a significant share…

University students are writing with AI – but a pilot study finds they’re not simply letting it write for them

University students are writing with AI – but a pilot study finds they’re not simply letting it write for them

Debates about generative AI in higher education have been informed by studies of completed student papers, or self-reported survey data. Research shows that artificial intelligence tools can support learning, but also has raised concerns, including students’ overreliance, cheating, and the potential degradation of critical thinking and engagement. While these types of studies provide interesting snapshots of reported…

College students are writing with AI, but a pilot study finds they’re not simply letting it write for them

College students are writing with AI, but a pilot study finds they’re not simply letting it write for them

Credit: Ketut Subiyanto from Pexels Debates about generative AI in higher education have been informed by studies of completed student papers, or self-reported survey data. Research shows that artificial intelligence tools can support learning, but has also raised concerns, including students’ overreliance, cheating, and the potential degradation of critical thinking and engagement. While these types…

Business Reporter – Technology – The engagement divide: why brands think they’re winning while customers walk away

Business Reporter – Technology – The engagement divide: why brands think they’re winning while customers walk away

Brands have never invested more in customer experience. Marketing tech stacks swell with AI tools, personalisation engines and omnichannel platforms. Boardrooms celebrate frictionless journeys and emotional connections. Dashboards glow green and, at face value, the metrics look good.   Customers, on the other hand, are telling a very different story.   The recent SAP Engagement…

2026 Is The Year Of Side Hustles (And Why They’re Important)

2026 Is The Year Of Side Hustles (And Why They’re Important)

A motivated professional working on their side hustle from a laptop in a modern setting, symbolizing the importance of skill development and financial security in 2026. getty The idea of having just one job for your entire career is becoming outdated. As we move into 2026, side hustles are becoming an essential part of modern…