TELUS Digital Named a Leader in the 2026 NelsonHall NEAT Evaluation for AI Enablement Services

TELUS Digital Named a Leader in the 2026 NelsonHall NEAT Evaluation for AI Enablement Services

TELUS Digital recognized as a Leader in AI Enablement and AI Training, with capabilities in physical AI and robotics data cited as a key strength VANCOUVER, BC, Aug. 19, 2026 /CNW/ — TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, has been named a Leader…

TELUS Digital and Ryan Strategic Advisory Reveal the AI Performance Gap in Enterprise CX for 2026

TELUS Digital and Ryan Strategic Advisory Reveal the AI Performance Gap in Enterprise CX for 2026

 New global survey of 815 enterprise CX leaders finds the leading approach across every major CX function is human agents assisted by AI, but most organizations lack the tools to assess and improve AI performance VANCOUVER, BC, June 3, 2026 /CNW/ – New research commissioned by TELUS Digital and conducted by global consultancy firm, Ryan Strategic…

Telus Digital research reveals safety…

Telus Digital research reveals safety…

A report by Telus Digital exposed significant security vulnerabilities across the generative AI landscape, which included finding every major model could be coaxed into unsafe behaviour under the right conditions. In the company’s second GenAI Safety Model Benchmark, Telus Digital’s testing found some models engaged with harmful requests more than 90% of the time and…

TELUS unveils the world’s first smart home AI assistant with Generative UI, unifying the entire connected home

TELUS unveils the world’s first smart home AI assistant with Generative UI, unifying the entire connected home

Meet the TELUS SmartHome Assistant — one intelligent interface to manage all smart home devices, designed and powered in Canada VANCOUVER, BC, March 19, 2026 /CNW/ – Today, TELUS launched the world’s first smart home AI assistant with Generative UI, rolling out to SmartHome+ customers over the coming weeks. The TELUS SmartHome Assistant processes voice,…