Retailers have spent the last decade investing heavily in customer experience. They’ve optimized websites, refined mobile journeys, embraced personalization, and invested in CRM platforms to better understand their customers. Collectively, these efforts have transformed how people discover and buy products online. However, while businesses have become increasingly sophisticated at winning the sale, many still underestimate…
For much of 2026, artificial intelligence inside large companies resembled an open-ended experiment. Employees were encouraged to use AI assistants as much as possible. They generated code, summarised meetings, analysed data and produced reports at unprecedented speed. In some organisations, using more AI became a badge of honour rather than simply a way to improve…
For decades, the computer mouse pointer has quietly remained one of the most overlooked parts of modern computing. Google DeepMind now wants to turn it into an AI-powered assistant. In a new research project unveiled in May 2026, Google DeepMind outlined its vision for what it calls an “AI-enabled pointer”, a system designed to understand…
There is a narrative circulating in many organisations at the moment and on the surface it sounds positive. People feel more productive because they are experimenting with AI assistants, drafting content more quickly, analysing information faster and automating tasks previously done manually. In conversation, individuals often speak with genuine enthusiasm and report experiencing meaningful benefits…
Last Updated:January 19, 2026, 16:20 IST The World Economic Forum Annual Meeting 2026 comes with a slogan of ‘A Spirit of Dialogue’ amid slow growth, geopolitics, tech disruption, fading trust. The World Economic Forum begins at Davos in Switzerland today. More than 3,000 global leaders are attending the 56th annual meeting. WEF Davos 2026: The…
