Sprinklr Wants to Be the Operating System for Your Entire Customer Experience
The Gist Beat and transformation validated. Sprinklr’s Q4 beat and $857M full-year result cap a deliberate transformation — lower churn, higher margins, and a customer base that’s renewing at its best rate in over a year. AI-native at scale. The company’s platform now processes 180 billion customer conversations annually, powering contact center, social care, VoC,…