Pega Says Customer Engagement Studio Speeds Campaign Delivery

Pega Says Customer Engagement Studio Speeds Campaign Delivery

The Gist Unified agent workspace. Pega orchestrates AI and human agents in one governed environment. Accelerated campaign delivery. Marketers move from brief to live campaigns in minutes. Governance for marketers. Built-in compliance and risk controls support enterprise AI adoption. Pegasystems on today announced Pega Customer Engagement Studio at PegaWorld in Las Vegas. The agentic AI…

Google hired by government to design AI tool that speeds up planning process

Google hired by government to design AI tool that speeds up planning process

The tool will augment decision-making by helping planning officers with administrative and analytical work and offering recommendations for determinations. It will initially focus on householder applications, with the goal of reducing average decision times from eight weeks to four, and has the long-term aim of allowing near-instant decisions for straightforward applications, according to public sector…