Local councils urged to use AI to slash red tape

Local councils urged to use AI to slash red tape

PUTRAJAYA: Local councils must abandon their “business as usual” mindset and embrace artificial intelligence (AI) to slash red tape in serving ratepayers, says Nga Kor Ming (pic). The Housing and Local Govern­ment Minister issued a wake-up call to local authorities (PBTs) nationwide, warning that a digital overhaul is needed to ensure Malaysia remains globally competitive…