Business Reporter – Human Resources

Business Reporter – Human Resources

AI tools have reshaped the workforce, offering businesses solutions across productivity, marketing, HR, IT and learning. Across the UK, teams are chasing the ROI of AI adoption through higher productivity and lower costs. Whilst the most AI-fluent companies have achieved productivity gains of 163%, many others have found, sorely, that their AI projects haven’t delivered the…

Business Reporter – Technology – AI adoption in marketing: A VP explores what comes next

Business Reporter – Technology – AI adoption in marketing: A VP explores what comes next

Generative AI dominates the public consciousness these days. Every company is using it, every product has added sleek AI-powered features and every consumer comes into contact with it at one point or another. ChatGPT, Claude, Perplexity – generative artificial intelligence is everywhere you turn.   But despite its popularity, generative AI only scratches the surface…

Business Reporter – Finance – FinTechTalk: Rethinking financial crime decision-making in the age of scalable AI workforces

Business Reporter – Finance – FinTechTalk: Rethinking financial crime decision-making in the age of scalable AI workforces

Views on news  Financial fraud has expanded into a high-volume global activity. According to Vyntra’s 2026 report, nearly two-thirds of scams succeed within a day of first contact, leaving little opportunity for intervention once engagement begins. Generative AI appears central to this acceleration, reducing the time required to assemble convincing phishing campaigns from more than 16…

Business Reporter – Management – AI and the productivity illusion

Business Reporter – Management – AI and the productivity illusion

Artificial intelligence is usually sold in one way: it will make you more productive. Board papers talk about efficiency gains. Business cases point to time saved. Vendors promise that teams will do more with fewer resources.   The logic seems straightforward. If AI reduces the time it takes to complete a task, costs fall and…

Business Reporter – Technology – The engagement divide: why brands think they’re winning while customers walk away

Business Reporter – Technology – The engagement divide: why brands think they’re winning while customers walk away

Brands have never invested more in customer experience. Marketing tech stacks swell with AI tools, personalisation engines and omnichannel platforms. Boardrooms celebrate frictionless journeys and emotional connections. Dashboards glow green and, at face value, the metrics look good.   Customers, on the other hand, are telling a very different story.   The recent SAP Engagement…