As I’ve noted across much of my ICON 2026 coverage, Blue Yonder has used its annual user event to have a refreshingly honest conversation with both its customers and its partners – including CEO Duncan Angove saying that ‘the agent is the app’, that systems integrators are about to become a product feature (ouch), and that…
The young woman in the stands simply sighed, turned her head and sat there, looking impossibly composed, while 15 million strangers fell briefly in love with someone who had never existed. She was, according to the caption accompanying one of many posts, “the average Korean woman”. Her admirers quickly crowned her a “baseball goddess”, analysing…
A glossy interface is no longer proof of a serious product. That’s the warning TripWorks is putting to tour and activity operators worldwide, as new research exposes a widening gap between what AI-generated booking platforms promise and what they actually deliver when things get complicated. The company has a name for what’s happening: an “AI…
Co-op’s Mel Matson, No7’s Richard Bowden, Unilever’s Amber Özgül and EY’s Sian Brigg dissect the marketing challenges of 2026, moderated by Econsultancy MD Paul Davies. Image: Econsultancy “People need to lead on AI – it needs to be humans, and it needs to be led by our skillset … to be able to cut through…
The retail industry is undergoing rapid transformation, and the upcoming Digital Retail Africa 2026 is set to prepare businesses for the challenges and opportunities ahead. With global players such as Amazon, Temu, and Shein revolutionizing the African retail market, and grocery deliveries reshaping consumer expectations, businesses face unprecedented disruption. Digital Retail Africa 2026 will provide attendees…
Pope Leo XIV warned on the risks of generative AI, that can shape the human mind and their identity. He emphasised that AI can influence public opinion and widen social gaps. Pope Leo XIV on Saturday stressed the risks of generative artificial intelligence, how it could usurp human identities and relationships, influence public opinion and…
VATICAN CITY, Jan 25 — Pope Leo XIV yesterday stressed the risks of generative artificial intelligence, warning that it could usurp human identities and relationships, influence public opinion and deepen social polarisation. In a message marking the World Day of Social Communications, the pope said AI systems reflect the worldview of their creators and can…
