Generative AI is racing ahead of public-sector digital transformation

Generative AI is racing ahead of public-sector digital transformation

Generative artificial intelligence is spreading rapidly through government offices around the world, yet the scholarly literature on public-sector digital transformation has barely begun to grapple with it. That is the central conclusion of a systematic literature review published in Discover Artificial Intelligence, which synthesised 125 peer-reviewed studies published between 2021 and 2026 to map how…