Mahindra Manulife Insurance names Ruchika Malhan Varma as Chief Marketing & Customer Officer

Mahindra Manulife Insurance names Ruchika Malhan Varma as Chief Marketing & Customer Officer

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Mahindra Manulife Insurance has appointed Ruchika Malhan Varma as Chief Marketing & Customer Officer (CMCO). In her new role, Varma will oversee brand and marketing communications, corporate communications, digital and growth marketing, customer experience, digital experience, partnerships, DEI, sustainability, and AI enablement. Varma brings more than two decades of experience across financial services, media, entertainment, travel…

Manulife appoints Sarah Chapman as Global Chief Marketing & Customer Experience Officer, joining Executive Leadership Team

Manulife appoints Sarah Chapman as Global Chief Marketing & Customer Experience Officer, joining Executive Leadership Team

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TORONTO, Sept. 10, 2026 /CNW/ — Manulife has appointed Sarah Chapman as Global Chief Marketing & Customer Experience Officer, effective January 1, 2027, reporting to Phil Witherington, President and Chief Executive Officer, and joining Manulife’s Executive Leadership Team. Chapman will lead Manulife’s Global Marketing organization, with responsibility for the company’s brand, marketing and enterprise customer…

AAR appoints new SVP and Chief Digital & Technology Officer

AAR appoints new SVP and Chief Digital & Technology Officer

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AAR has announced the appointment of Sanjay Sood as Senior Vice-President and Chief Digital and Technology Officer, effective immediately. Sood will lead AAR’s technology organisation, overseeing enterprise systems, infrastructure, cybersecurity, data and analytics, as well as the company’s wider adoption of artificial intelligence and other technologies across its operations. He will report to John M….

Ikea India Names Jessamine Avila As Chief Marketing Officer for Expanded Omnichannel Strategy, ETBrandEquity

Ikea India Names Jessamine Avila As Chief Marketing Officer for Expanded Omnichannel Strategy, ETBrandEquity

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Swedish home furnishings retailer IKEA has appointed Jessamine Avila as its new chief marketing officer for India, a strategic leadership placement designed to support the company’s ongoing expansion of its omnichannel retail network. In her new capacity within the growth and marketing function, Avila will take charge of directing IKEA India’s marketing strategies and driving…

IKEA India Appoints Jessamine Avila as New Chief Marketing Officer, ETRetail

IKEA India Appoints Jessamine Avila as New Chief Marketing Officer, ETRetail

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IKEA India has appointed Jessamine Avila as chief marketing officer (CMO) as the home furnishings retailer strengthens its leadership team to support its omnichannel growth strategy in the country. In her new role, Avila will be part of IKEA India’s Growth and Marketing function, leading the company’s marketing strategy and brand-building initiatives as it expands…

STV Appoints Markus Weidner as Chief Technology Officer to Accelerate Project Delivery and Client Service

STV Appoints Markus Weidner as Chief Technology Officer to Accelerate Project Delivery and Client Service

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Newly Created Role Advances Enterprise Technology and Digital and AI Transformation PHILADELHPIA, PA, June 23, 2026 (GLOBE NEWSWIRE) — STV today announced the appointment of Markus Weidner as its first chief technology officer, a newly created role that reinforces the firm’s commitment to innovation, as well as digital and AI transformation.  “Technology is central to…

TEGNA CEO Patrick Paolini Appoints Kurt Rao Executive Vice President and Chief Technology and Digital Products Officer

TEGNA CEO Patrick Paolini Appoints Kurt Rao Executive Vice President and Chief Technology and Digital Products Officer

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MCLEAN, Va., June 16, 2026 (GLOBE NEWSWIRE) — TEGNA Inc. (NASDAQ: NXST) CEO Patrick Paolini today announced that Kurt Rao has been named executive vice president and chief technology and digital products officer. In this newly created role, Rao will lead the end-to-end strategy and execution for TEGNA’s digital products and technology platforms, uniting product…

Do You Need a Chief Customer Officer? That’s the Wrong Question

Do You Need a Chief Customer Officer? That’s the Wrong Question

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The Gist The CCO role shifts from advocacy to execution. Chief customer officers now own operational outcomes, not just customer sentiment, with accountability tied to revenue, retention and efficiency. Customer experience becomes an enterprise-wide system. AI, automation and unified data force CX into the core of business operations, requiring orchestration across marketing, product, service and…

HSBC appoints first chief AI officer as it seeks cost cuts – Business & Finance

HSBC appoints first chief AI officer as it seeks cost cuts – Business & Finance

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LONDON: HSBC has appointed David Rice as its first chief AI officer, the British bank said on Monday, as it seeks to cut costs and improve performance by increasing the use of generative AI technology across its businesses worldwide. HSBC CEO Georges Elhedery has highlighted AI as the key to the bank’s wider strategic goal…