OCBC to train wealth advisers using generative AI

OCBC to train wealth advisers using generative AI

[SINGAPORE] OCBC has launched a generative artificial intelligence-powered training programme for its 900 wealth advisers in Singapore, shifting away from a coaching model that relied exclusively on in-person supervision, it announced on Wednesday (Apr 15). The six-month initiative was developed over a year using large language models and proprietary customer data, and deploys GenAI to…

OCBC Says Generative AI Training Helped Lift Wealth Advisor Revenue by 50%

OCBC Says Generative AI Training Helped Lift Wealth Advisor Revenue by 50%

Free Newsletter Get the hottest Fintech Singapore News once a month in your Inbox OCBC has launched a generative AI training programme for 900 wealth advisors in Singapore, as the bank looks to standardise coaching and improve advisory skills at scale. The six-month programme covers investment advisory, client management, product knowledge, and wealth planning. Previously,…