The growing excitement around artificial intelligence is beginning to face tougher scrutiny as major technology companies question whether the billions being invested are delivering enough business value. Ride-hailing giant Uber Technologies is among the latest firms to publicly express concern over the rapidly rising costs of AI tools and infrastructure. Speaking during a Rapid Response…
OXFORD—“Something Big Is Happening,” wrote artificial intelligence (AI) startup founder Matt Shumer in a recent viral essay that captured his industry’s swelling confidence that the technology will power the next great productivity boom. So far, the economy has not played along. In fact, since slowing sharply in the 1970s, U.S. productivity has experienced only one…
The Gist Premium is built operationally. High-end hospitality is not sustained by branding alone. It depends on disciplined systems, service blueprints and repeatable standards that shape what guests perceive as normal. The premium label is socially constructed. No official authority defines “premium” for most hotels, yet guests still recognize it through pricing, design, reputation, convenience…
