Responsible AI must be built into enterprise systems, not added later: ZS’ Karan Dhundia
As enterprises move from experimenting with generative AI to deploying agentic AI systems capable of executing end-to-end workflows, the role of global capability centres (GCCs) is poised for a major shift. Industry projections underline the scale of the transition. Research firm Gartner estimates that by 2029, agentic AI could resolve up to 80% of customer…
