Writing an email with perfect grammar and spelling was once considered a sign of professionalism and attention to detail, but with the rise of generative AI chatbots like ChatGPT and Gemini, a too-perfect message increasingly seems to be written by a machine. The impact of AI on our daily lives is perhaps most visible on…
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An in-progress Harvard Business Review case study suggests generative AI tools may increase workloads rather than reduce them, challenging one of the technology’s most widely promoted benefits. The research followed around 200 employees at a U.S. technology company over an eight-month period, combining workplace observation with more than 40 interviews across multiple departments. While generative…
