The next phase of familiarity, trust, and AI

The next phase of familiarity, trust, and AI

India’s BFSI sector has never lacked scale. What it has historically struggled with is meaningful connection. As the sector heads into 2026, that gap is becoming impossible to ignore. Market capitalisation has crossed the $1 trillion mark. Digital payments have gone mainstream. Insurance, banking and investments now sit inside everyday apps and platforms. And yet,…