A new Top Employers Institute report highlights a glaring disconnect: 96% of senior leaders expect AI to boost performance, yet nearly half of the workforce doesn’t understand how to use it effectively. As AI rapidly advances, this widening gap between executive expectation and workplace reality poses a critical risk. Designing Work for the Age of…
Reports of supply chains adopting generative AI are rich with stellar results: fewer errors, faster response times, leaps in productivity. The problem: For the moment, such outcomes are rare. That’s because the number of businesses and supply chains to have taken GenAI beyond the pilot stage to full implementation is relatively small. So finds a…
While many AIOps platforms promise automation and intelligence, most still rely on conditional logic, scripted workflows, dashboards, or copilot-style summaries. These approaches can improve visibility, but they often fall short of delivering true autonomy. The reason is simple: they lack enterprise memory, cross-domain reasoning, and governed execution. Casey Kindiger Social Links Navigation Founder and CEO…
Credit: Unsplash/CC0 Public Domain New ethnographic research reveals nine justifications that make AI innovations almost “irresistible” across organizational and professional boundaries. The study conducted at the University of Eastern Finland and Aalto University provides rich empirical insight into how innovation teams mobilize multiple conceptions of the common good to keep AI projects going forward. The…
Most SEO teams believe they need more data to report success, but what they actually have is metric debt, at least that’s what I keep seeing. The accumulated cost of optimizing for key performance indicators that no longer reflect how growth happens. The environment has changed, mostly because economic pressure has shifted expectations. At the…
INDIANAPOLIS, Jan. 22, 2026 /CNW/ — Overfuel, a website solutions provider for automotive, powersports and RV dealers, today announced the findings of its second annual study evaluating RV dealership websites against Google’s Core Web Vitals performance benchmarks. The results reveal a continued industry-wide failure to meet modern consumer experience standards–with nearly 78.7% of websites failing some…
NEWSLETTER INSIGHTS 21 January, 2026 | by Patrick Overall Interview with Jason Roos, CEO of Cirrus Retailers spent 2024 and 2025 buying AI tools. According to Jason Roos, CEO of contact centre platform Cirrus, they’ll spend 2026 working out why most of them didn’t work as expected. “The industry thought being ready meant switching the…
AI adoption is delivering mixed results for businesses, with clear evidence showing the gap between hype and measurable return. According to a recent MIT “State of AI in Business 2025” study, only about 5% of enterprise generative AI pilots achieve rapid revenue acceleration, while roughly 95% fail to deliver meaningful business impact. This sobering statistic…
Agentic AI Presented by SentinelOne 60 mins AI is already embedded in day-to-day work through public AI tools, copilots inside core business applications, code assistants, and early-stage agents. In many organizations, security teams are discovering the exposure after the workflows are already entrenched. In this session, we’ll unpack the AI Control…
Employees may be saving hours each week using AI, but much of that time is being lost to correcting errors, rewriting content, and double-checking outputs, according to new global research from Workday. The report, Beyond Productivity: Measuring the Real Value of AI, finds that while AI tools are delivering clear productivity gains, many organisations are failing to capture…
