Marketing Productivity Gets a Boost From AI, but ROI Lags, Emplifi Reports

Marketing Productivity Gets a Boost From AI, but ROI Lags, Emplifi Reports

AI may be helping marketers hit their targets, but demonstrating social media return on investment (ROI) remains a challenge, according to a new report from Emplifi, an autonomous customer experience (CX) platform. The new survey, “The State of Social Media Marketing 2027,” reveals that 87 percent of marketers say AI has improved their…

Emplifi Wins Bronze Stevie® Award for AI-Powered Customer Experience Innovation at the 2026 American Business Awards®

Emplifi Wins Bronze Stevie® Award for AI-Powered Customer Experience Innovation at the 2026 American Business Awards®

NEW YORK, May 12, 2026 /PRNewswire/ — Emplifi, a leading AI-powered social media marketing and customer experience platform, has been named the Bronze Stevie® Award winner in the Achievement in Product Innovation category at The 24th Annual American Business Awards®. This recognition highlights the company’s achievements in…