AI CRM use cases that deliver: Where AI in CRM pays off Full pipelines with missed quotas are one of the greatest frustrations that many AI-invested companies face. But the lack of data isn’t the issue here. Most modern CRM platforms have baked in AI. The issue is that no one told the team where…
Tencent Music Entertainment, China’s largest music streaming service provider, says it took down more than 250,000 policy-violating songs and reviewed over 600,000 cases involving “high-risk copyright content” across its platforms last year. The figures come as TME said it bolstered compliance and risk management across key areas in 2025, including copyright licensing, emerging AI risks,…
The Office of Management and Budget unveiled the completed 2025 Federal Agency Artificial Intelligence Use Case Inventory, documenting 3,611 individual use cases across 56 submitting agencies. This represents a 105% increase from 2024’s reported use cases, which came in at 1,757. Pursuant to several executive actions and congressional laws, including the 2023 National Defense Authorization…
Artificial Intelligence, which people commonly refer to as AI, currently transforms healthcare systems throughout the world. The healthcare industry now utilize …
Person using a laptop and smartphone illustrated with AI agentic software graphics. – BOY ANTHONY // Shutterstock What is AI automation? Key benefits and use cases While the horizon of artificial intelligence promises truly autonomous, agentic systems capable of complex reasoning and action, the journey for many businesses begins with mastering AI automation. This powerful…
March 1, 2026 | By Scott Jenkins Many in the chemical process industries (CPI) view generative artificial intelligence (genAI) as a powerful augmentation layer for the modern chemical workforce, and one that can unlock insights faster, lead to leaner operations and provide a more intuitive interface between people and plant data. This one-page capsule summarizes…
How 2 trillion tokens and 20+ production use cases help telecoms escape ‘Pilot Purgatory’ with insights from NVIDIA, F3 Networks and TELUS VANCOUVER, BC, Feb. 24, 2026 /PRNewswire/ — TELUS Digital will showcase production-ready artificial intelligence (AI) driven customer experience (CX) and network optimization solutions for telecommunications providers at Mobile World Congress (MWC) 2026 in Barcelona, Spain….
The Department of Veterans Affairs is continuing to expand its adoption and exploration of artificial intelligence tools to bolster its operations, including looking at the use of the emerging capabilities to better support retired servicemembers in crisis and enhance its new electronic health record system. A December 2020 executive order signed under the first Trump…
The artificial intelligence (AI) boom is poised to fuel a rapid—and drastic—surge in electricity demand, placing unprecedented pressure on utilities to modernize their grids, integrate distributed energy resources, and reduce mounting supply chain and customer costs. Ironically, perhaps, one way to address the AI-driven demand for power is to adopt AI tools. AI platforms have…
Mobile has become a key shopping and browsing experience for the majority of consumers worldwide: A 2025 study found that mobile users generated nearly 80% of all retail traffic. While mobile-optimized websites and responsive design are now table stakes for ecommerce, mobile marketing takes customer experience a step further by creating interactions that can occur…
