Australia’s Fair Work Commission blames AI for 70% workload surge

Australia’s Fair Work Commission blames AI for 70% workload surge

TL;DR Australia’s Fair Work Commission has announced a process review after an estimated 70% workload increase over three years, partly driven by generative AI tools that enable more people to file longer, more complex, and sometimes inaccurate claims. New Zealand’s Tenancy Tribunal and Australia’s financial complaints authority report similar patterns. Australia’s Fair Work Commission has…