Apps and AI – the two ‘A’s that are going to lead a customer-centric revolution for e-commerce retailer ASOS…perhaps

Apps and AI – the two ‘A’s that are going to lead a customer-centric revolution for e-commerce retailer ASOS…perhaps

Immerse yourself… Immersive, inspirational, and outfit-first – that’s the kind of shopping experience that customers ought to be getting from ASOS, says CEO José Antonio Calamonte. OK, fair enough – so how does he plan to deliver it to them? The ups and downs of UK e-commerce pioneer ASOS have been covered at length on…