Sprinklr Wants to Be the Operating System for Your Entire Customer Experience

Sprinklr Wants to Be the Operating System for Your Entire Customer Experience

The Gist Beat and transformation validated. Sprinklr’s Q4 beat and $857M full-year result cap a deliberate transformation — lower churn, higher margins, and a customer base that’s renewing at its best rate in over a year. AI-native at scale. The company’s platform now processes 180 billion customer conversations annually, powering contact center, social care, VoC,…

How to Control Employee AI Usage Without Blocking Productivity

How to Control Employee AI Usage Without Blocking Productivity

Artificial intelligence tools have been adopted in workplaces at a pace that most regulations can’t keep up with. Employees utilize them on a daily basis for composing emails, abridging documents, and data analysis. The situation creates a leadership challenge for executives. The executives need to develop methods for protecting their sensitive information. The executives must…

Can AI make you more creative? Study maps when it helps and when it slows work

Can AI make you more creative? Study maps when it helps and when it slows work

Credit: Pixabay/CC0 Public Domain Art has been around for centuries, but in the age of artificial intelligence, one University of Houston researcher is examining whether generative AI helps or hurts creativity. Jinghui Hou, lead author and assistant professor in the C. T. Bauer College of Business, began researching AI’s impact on creativity when the applications…

AI: The Default Enterprise Accelerator – Key Insights from the ThreatLabz 2026 AI Security Report

AI: The Default Enterprise Accelerator – Key Insights from the ThreatLabz 2026 AI Security Report

Artificial intelligence and machine learning (AI/ML) are no longer emerging capabilities inside enterprise environments. In 2025, they became a persistent operating layer for how work gets done. Developers ship faster, marketers generate more content, analysts automate research, and IT teams rely on AI to streamline troubleshooting and operations. The productivity gains are real, but so…

Project Helix will enter alpha testing in 2027, Microsoft says

Project Helix will enter alpha testing in 2027, Microsoft says

Project Helix’s earliest alpha versions won’t be out until 2027, Microsoft has confirmed at GDC 2026. VIEW GALLERY – 2 IMAGES Microsoft has revealed key technical details about its next-gen Xbox console, codenamed Project Helix, at this year’s Game Developers Conference in San Francisco. The company has re-confirmed the hardware hybrid was designed to play…

Al Rajhi Takaful and Neutrinos Honored with InsureTek Golden Shield Excellence Award 2026 for Digital Takaful Transformation of the Year

Al Rajhi Takaful and Neutrinos Honored with InsureTek Golden Shield Excellence Award 2026 for Digital Takaful Transformation of the Year

Al Rajhi Takaful recognized for modernizing sales and distribution, underwriting, post-sales servicing and claims using the Neutrinos AI platform NEW YORK and SINGAPORE, March 11, 2026 /PRNewswire/ — Neutrinos, a leader in AI-powered intelligent automation for insurers, announced that Al Rajhi Takaful, one of the largest takaful insurance carriers in the Kingdom of Saudi Arabia,…

Multi-Modal AI Tools: Testing, Comparing, and Selection for Workflow Boost With Use.AI

Multi-Modal AI Tools: Testing, Comparing, and Selection for Workflow Boost With Use.AI

AI has transformed the digital age and people’s lives. It exists in search engines, social media, and workspaces. People use it to generate images, work, and solve problems. However, the market is saturated with options, making it difficult to choose the right model for a given task. Users struggle to test and compare AI models…

Oracle Earnings Beat Expectations as Small Layoff Begins Because of AI

Oracle Earnings Beat Expectations as Small Layoff Begins Because of AI

Oracle reported stronger-than-expected third-quarter revenue on Tuesday, signaling continued demand for its enterprise software and cloud services. At the same time, the tech giant outlined ambitious plans for the next fiscal year and revealed upcoming workforce reductions tied to its growing use of artificial intelligence. AI Investments and Massive Data Center Expansion BoliviaInteligente/Unsplash In a…

AI Podcast Start-Up Rebel Audio Launches, Taps Mark Burnett as Adviser

AI Podcast Start-Up Rebel Audio Launches, Taps Mark Burnett as Adviser

A new start-up is hoping to make its mark on the podcasting biz by using AI to automate the grunt work of producing and distributing podcasts. Rebel Audio this week is taking the wraps off its AI-powered podcasting platform designed to “radically simplify” the process of creating, producing and scaling podcasts. The Nashville-based company, which…